Your Access To Productivity & Advancement

Less time on routine tasks – more time for growth and success. We've got everything else covered! Office services with a team that drives you forward and leads you to growth!

Experts in CRM system implementation

Successes

Satisfied customers

Years of experience

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Our mission is to alleviate the daily burdens and responsibilities that often weigh down businesses, enabling business owners to focus on their core skills and the very reason they started their ventures.

Our clients experience outstanding results from partnering with us. Not only have they increased their profits, but they’ve also managed their time more effectively, optimized their work processes, and integrated automated systems into their operations.

Your success is our success. We offer a comprehensive range of services tailored to your unique business needs, delivered by a professional and experienced team committed to providing fast, efficient, and real-time solutions.

Whether it’s day-to-day business management or process improvement, we are here to create a customized plan that delivers significant results—business growth and increased profitability.

Our team consists of top-tier professionals with extensive experience in implementing CRM systems, automation, business process optimization, and project management.
At the helm is Coral Engelstein, the company’s founder, with over 20 years of experience in managing and operating information systems in the high-tech industry.

Coral has held key roles at leading companies such as Amdocs, Ramdor, Skylife, and Gilat Communications. Throughout her career, she has specialized in systems analysis, budget management, and optimization of CRM and SAP systems.

Our knowledge and expertise allow us to drive your business to success in a competitive market. We are here to elevate your business operations and provide solutions that allow you to focus on what truly matters – your business success.

Your success is our top priority, and our commitment is to ensure that you thrive and grow in a way that positions you as a leader in your field.

Office task management

Diagnosing and streamlining work processes

Answering calls and messages

Implementing software for efficient work

Supplier and customer management

Flow management

CPA and accounting services

procurement and logistics

Understanding system needs and preparing a system requirements specification document

Project management and working with development teams

Data analysis and conversion to the new system

Technical support and system training

Introduction and initial characterization of the business

The initial characterization process includes gathering information, assessing needs and current status of a specific issue or situation. This includes analyzing existing practices, setting goals and considering any constraints or limitations. The process serves as a basis for developing an action plan that outlines steps, resources and schedules to address the identified needs and achieve the desired results.

Task management

Effective task management in an office environment involves practices such as creating clear task lists, setting priorities based on urgency and importance, using task management tools, breaking down tasks into smaller steps that can be carried out, delegating tasks and checking and adjusting task priorities regularly as needed. Ensure efficient workflow.

Optimization

Office management workflow optimization aims to optimize processes and increase productivity. The techniques include automating repetitive tasks, implementing standard procedures, minimizing bottlenecks, improving communication and collaboration, using project management tools, performing regular process audits to identify areas for improvement.

hours report

Monthly reporting of hours in an organized system that gives the client several advantages. In each task a clock is started at the beginning of the task and stopped at the end of the task. The tracking of hours allows clear visibility of how time is allocated, and ensures accurate billing and tracking of projects, providing important insights for better resource allocation, productivity analysis and informed decision-making.

Business Development

Our professional knowledge plays a decisive role in business promotion. This involves effective resource allocation, effective communication, efficient processes and a focus on customer satisfaction. By optimizing workflows, managing finances, defining a positive work environment and implementing growth strategies we enable small businesses to operate smoothly, improve productivity, build strong customer relationships and ultimately drive success in a competitive market.

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Tired of being stuck in daily routines that waste your precious time? Business owners, it’s time to free yourself from mundane tasks and focus on what really matters – the growth and profitability of your business! This is where we come in.

We don’t just offer office services – we provide professional services that drive your business forward. Our team consists of highly skilled professionals with extensive experience and a deep understanding of your business needs, what will make it grow and succeed, and how to optimize every process on the path to increased profits and business development.

With a proven track record of working with businesses that have grown from startups to successful companies with well-established offices and full-time secretaries, we know exactly how to take your business to the next level and make it a leader in your field.

What do we do? We remove the burden of everyday tasks, optimize processes, and implement smart automation – all so you can focus on what truly matters: growth, profits, and expanding your business. Imagine having the freedom to plan a growth strategy, while we take care of the rest – from managing customer relations, document preparation, and bank accounts, to organizing meetings, payments, and vacation bookings.

We don’t just handle daily operations – we optimize and advance your business with customized solutions that drive profitable growth. As part of our service, you’ll find a blend of expertise, professionalism, and personal attention – everything you need for your success!

Our team, with over 20 years of experience in process management, optimization, and smart systems implementation, provides a much more cost-effective service than hiring a full-time secretary or office manager.

Your success is our top priority, and our goal is to ensure you achieve it in less time and at a lower cost.
Don’t let the daily grind hinder your success. Contact us now and let us be the partner that drives you to growth!

Who is the service suitable for?

The service is suitable for business owners or private individuals who need assistance in managing daily tasks and activities.
Need a personal assistant, secretary, office manager and are interested in improving and streamlining the current work process and prefer not to hire a full-time or part-time employee.
Interested in freeing up time and dealing with business leverage.

How does the service work?

There are a variety of ways to work together. You can use WhatsApp messages, emails, a phone call, weekly zoom status or you can build an environment that manages all our tasks and you can see at any given moment what the status of the task is.

Is there a commitment for a certain period?

The services can be canceled with a month's notice in advance without any additional obligation.

Is there an employer-employee relationship?

There is no employee-employer relationship and the service is provided according to the customer's needs.
There are no employee costs of social security, pension, recovery, lunch breaks or office expenses such as workstations and office equipment.

What do you gain from it?

Time and money!
Your time is worth a lot of money. We will help optimize and significantly shorten work processes that require large resources. In this way you will be able to focus on the business and promote it. Just get busy mostly.
We will do all the activity that distracts you and disturbs you.
The service provided is measured by a clock that we operate from the beginning of the task until its end.
The charge is only for the time of the net execution of the tasks.

How much does it cost?

We build unique personal packages for each client according to his personal needs.
The costs are cheap and significantly lower than hiring an employee and the benefits are many.
We match the professionals specifically to your needs.
Every month the customer will receive a hours report on the activity done at the level of seconds and will be charged for it.

Are there minimum hours in the month?

Yes, the packages are based on a minimum of 10 monthly hours.
Each month a detailed hours report is sent detailing the activity done.

Coral is a wonderful person. full of the joy of life on the one hand and the professional ticking of tasks on the other. If you just ask her to do something-from the simplest and everyday things that we all need to be taken away from us, to internet investigation, research, building a database and more, she will always do it to the best of her ability. Coral is super discreet—something that is important to every businessman and manager. We have been working together for many months, and I highly recommend her.
Hadas Tourism Ltd

I recommend Coral to improve processes and move small businesses to the digital world
Dror Zorea

Coral worked alongside us in the company for a very long time—almost two years. She has a big mind, is professional, and has great interpersonal skills! It is a valuable asset to any company that will employ its numerous lines! I am certain that the team she formed is professional and efficient since she pays attention to detail and works diligently. YAPA is highly recommended!
Noa Shoham

warmly recommended!! Office management and professional, courteous, and high-level service!! Streamlining processes in the company and a thorough understanding of work processes help to develop more accurate and faster work methods.
Lea Formosa

All of the difficult tasks are completed flawlessly. Mailing, handling and collection in front of the customers; emails; quotes and payments to suppliers; all the bureaucracy in front of the accountant. Everything in one place also saves me office costs and employers' expenses. Simply perfect and recommended service.
Mietal Rudick

I used YAPA, personal assistance, to organize my personal tasks and household affairs. The service I received was very professional, efficient, cheap, and to the point. Coral took care of my affairs, helped me, and everything was done well. I will get in touch with her as soon as possible, because things have started to pile up again... Many thanks to Coral for the excellent service. Bless you.
Yona Daniel

Thank you Coral for supporting me for my office work. Always in a good mood, always on time, thoughtful and efficient. I enjoy working with you a lot. Thank you
Karin G. Reiter

Coral is a champion and highly recommended! There is no doubt that any business owner who works with her will only benefit from work optimization, effectiveness, time management, technological systems and many other good things.
Mindset of champions - Itamar Chayon

If you are looking for real team members who will take your business to the next level with you - you have come home :) From my experience, the Yappa team provide the best service available and work here with the most powerful tools available. They are simply amazing, they never stop developing and becoming more efficient and this is reflected in my business and in my life like I have not seen anywhere else.
Anna Ivanov